WMF WARRANTY
For peace of mind
OUR WARRANTY PROMISE
We, RICMAS promise every WMF Coffee Machine customer to rectify any problem with your machine during warranty, which is deemed to have been with the machine already upon purchase, for a period of 12 months of the Invoice date.
All Warranty works is executed on site and includes labour as well as parts free of charge.
Warranty works on a machine that does not reset or prolong the original Warranty.
We do not issue any Warranty Card, but do keep an electronic record of every machine sold. Upon request, we shall supply you with a copy of the record.
WHAT IS NOT COVERED UNDER WARRANTY
Any problem arising from the operation which was not with the machine already when it was purchased or any of the below-mentioned points are not covered under the Warranty and service charges will apply for rectification.
If you do not use the machine or do not follow the cleaning instructions in accordance with what is printed in the Operator's Manual.
Any attempt to open or repair the Machine by non-authorized personnel.
If you use the machine on a power supply other than stated on the Rating Label apply Transformers, Voltage Regulators, or any other measure to make the machine work.
Normal Wear and tear of moving parts inclusive of O-rings and Seals.
Clogged Grinders due to non-suitable coffee beans or not properly handled beans even if the beans are purchased from RICMAS.
Removal of foreign parts in the grinder.
Cleaning of Harden Milk in Frothers, Milk Tubes, or discoloured milk Hoses.
Scratches on decorative Parts like the Drip Tray or the Casing.
Broken decorative parts.
Non-cleaning or using Cleaning Materials other than original WMF Cleaning Material.
All above mention points will not be rectified under Warranty, and Service charges will apply.