The moment a new WMF Coffee Machine is sold by RICMAS it is the beginning of a long partnership to come. WMF Coffee Machines are built to be a success from day one. And our extensive, personalized service ensures each one provides a long life of reliable performance. WMF builds cutting-edge professional coffee machines, and our service guarantee ensures they receive technologically state-of-the-art treatment throughout their working lives. Regular training at WMF Germany Training Centres ensures this know-how is continuously passed on to our entire service network. So you can be sure your machine will operate perfectly for many years, delivering outstanding coffee quality and excellent returns on your investment.
1. INSTALLATION
Each WMF professional coffee machine is installed by a highly qualified and experienced technician, who knows how to fine-tune it to your specific environment and taste, considering the type of water, your preferred beans, the operating staff, and more. The result is the best cup of coffee for your customers, now and over the long term.
2. MAINTENANCE
Only a well-maintained machine can guarantee consistently superb coffee quality. That’s why your service technician will check your machine regularly and systematically, cleaning and descaling it when required. We do apply Factory supplied Service Kits (a predefined set of Spare Parts) which assures the replacement of wear and tear parts before they fail.
3. REPAIR
In the rare event of a repair becoming necessary, you can rest assured that RICMAS is your ideal partner. We use exclusively original parts, combining rapid availability with the highest quality. What’s more, a technician with the right know-how will quickly be on hand to get your machine operational again, so it can keep contributing to the success of your business
